Privacy Policy

1. Introduction

Jinn ("we", "us", "our") operates the website at get.jinn.today and sells the Jinn HoloBox device. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

When you place a pre-order or interact with our site, we may collect:

• Contact information — name, email address, phone number.
• Shipping address — provided during checkout for order fulfillment.
• Payment information — processed and stored securely by Stripe. We do not store your card number, CVC, or full card details on our servers.
• Usage data — pages visited, referral source, browser type, and device information, collected via cookies and analytics tools.

3. How We Use Your Information

• To process and fulfill your pre-order or purchase.
• To charge the remaining balance on your saved payment method when your device is ready to ship.
• To send you order confirmations, shipping updates, and important product announcements.
• To respond to your support requests.
• To improve our website, product, and customer experience through aggregated analytics.

4. Payment Processing

All payment processing is handled by Stripe. When you provide your payment details, they are transmitted directly to Stripe over an encrypted connection. We store your Stripe customer ID and transaction references, but never your full card details. Your card is saved by Stripe for future off-session charges as described in our Terms of Service.

5. Cookies & Analytics

We use cookies and similar technologies to understand how visitors interact with our site. We use Google Tag Manager for analytics. You can manage your cookie preferences through the cookie consent banner on our site. We do not sell your data to third parties.

6. Data Sharing

We do not sell, rent, or trade your personal information. We share data only with:

• Stripe — for payment processing.
• Shipping carriers — to deliver your order (name and shipping address only).
• Hosting providers — Vercel (website hosting) and Neon (database), which process data on our behalf.

7. Data Retention

We retain your personal information for as long as necessary to fulfill your order, provide support, and comply with legal obligations. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Request a portable copy of your data.

To exercise any of these rights, contact us at alex@andru.codes.

9. Security

We take reasonable measures to protect your information, including encrypted connections (HTTPS), secure payment processing through Stripe, and restricted database access. No method of transmission over the internet is 100% secure, but we strive to protect your data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify customers of material changes via email. The latest version will always be available at this URL.

11. Contact

For questions about this Privacy Policy or your data, contact us at alex@andru.codes.